Insurance Cover | Delz Couriers Ltd

1. Insurance Cover

Delz Couriers Ltd maintains Goods in Transit (GIT) insurance with cover up to £20,000 per

consignment, protecting against loss or damage whilst goods are in our care, custody, and control

during transit. All services are provided in accordance with our active insurance policy. Proof of

insurance is available upon request.

2. Limitation of Liability

Unless agreed in writing prior to collection, liability shall not exceed the declared value of the goods

and is capped at £20,000 per consignment. Compensation will not exceed the reasonable

replacement cost (subject to proof). Where no value is declared, liability may be limited under

standard UK transport conditions including RHA Terms.

3. Declaration of Value

Customers must declare the full and accurate value of goods at the time of booking. Failure to do

so may result in reduced or invalidated claims.

4. Excluded & Restricted Goods

Unless agreed in writing, excluded items include: cash, jewellery, fine art, antiques, hazardous

materials, perishables, and goods exceeding £20,000. All high-risk goods must be declared and

approved in advance.

5. Packaging & Loading Responsibility

All goods must be securely packaged for transport. Delz Couriers Ltd is not liable for insufficient

packaging, pre-existing damage, incorrect labelling, or customer-loaded consignments.

6. Claims Procedure

Claims must be submitted in writing within 24 hours of delivery and include photographic evidence

and proof of value (invoice or receipt). Failure to comply may result in claim rejection.

7. Exclusion of Consequential Loss

Delz Couriers Ltd shall not be liable for loss of profit, business interruption, indirect losses, or delays

caused by factors beyond our control including traffic, weather, or accidents.

8. Additional Insurance

Additional or enhanced insurance cover can be arranged upon request, subject to underwriting

approval and additional charges.

Delz Couriers Ltd | Professional Same-Day Logistics | Fully Insured